The expanded partnership will focus on deploying agentic AI workflows across key enterprise functions, including IT, human resources, procurement and cybersecurity. According to the company, the integration is designed to reduce manual coordination, improve workflow orchestration and enable organisations to scale AI adoption with stronger governance and auditability.
AI Solutions To Target Procurement, Telecom And Cybersecurity
As part of the collaboration, Wipro Intelligence solutions will leverage ServiceNow’s AI capabilities across multiple business functions. SmartProcure will help streamline procurement workflows through standardised intake, approvals and execution processes, reducing bottlenecks across the procurement value chain.
Another solution, Telco Autonomous Networks, modernises telecom service operations by combining AI-enabled workflows with telecom-specific context. The platform is expected to improve issue resolution and enhance service quality across telecom operations.
Wipro’s Cyber Transform solution will focus on strengthening cybersecurity operations by improving vulnerability management, incident response workflows and governance across the cybersecurity value chain.
Company Executives Highlight Enterprise AI Adoption
Amit Zavery, President, Chief Operating Officer and Chief Product Officer at ServiceNow, said enterprise AI adoption is moving beyond experimentation towards connected and outcome-driven implementation. He added that when agentic AI operates within secure workflows, enterprises can achieve measurable business results.
Malay Joshi, Chief Executive Officer of Wipro’s Americas 1 Strategic Market Unit, said the major challenge for enterprises today is not AI ambition, but execution at scale. He stated that the expanded partnership is designed to bridge that gap through a consulting-led and AI-powered approach that translates business priorities into industry-specific AI solutions.
Key Benefits Expected From Partnership
According to Wipro, enterprises adopting the integrated platform can expect a unified system for submitting and managing work requests across business functions, policy-aligned execution with built-in governance and auditability, reduced cycle times through lower manual coordination and better operational visibility into workflows and task ownership.
The company added that the partnership is expected to help enterprises deploy agentic AI at scale while improving employee experience, operational agility and measurable business outcomes.
Buyback Announcement Keeps Indian Shares In Focus
The sharp rally in Wipro ADR also places the company’s Indian-listed shares in focus ahead of its ₹15,000 crore share buyback. The record date for the buyback has been fixed as June 5. Under the buyback plan, Wipro will repurchase up to 60 crore equity shares, representing more than 5% of its equity, at ₹250 per share. The buyback offer is also available to ADR holders.
In India, Wipro shares had witnessed an eight-session winning streak before ending lower in the previous trading session. The stock closed at ₹201.6 on the BSE on Wednesday, down 1.1% for the day.
Infosys ADR Also Gain
The strong move in Wipro ADR also lifted sentiment across the IT sector. Infosys ADR rose 2.5% to $12.70 on the NYSE following Wipro’s rally, reflecting positive investor sentiment around AI-led enterprise transformation opportunities in the technology sector.
