Under the agreement, TCS will scale its role from managing ABB's infrastructure and applications to running end-to-end global network operations through an integrated network-as-a-service model. The scope covers service integration and management, a global network operations centre, advanced security capabilities, and modernised local area network, wide area network, and software-defined WAN systems. TCS will also handle end-to-end monitoring and orchestration to maintain high-performance connectivity across ABB's network services globally.
ABB's Future Network Model Programme
At the centre of this engagement is ABB's Future Network Model, an enterprise-wide initiative to transform its global network into a standardised, centrally managed digital infrastructure. The programme is designed to replace fragmented network environments with a secure, scalable, service-driven architecture built around a centralised control framework.
TCS will design, integrate, and run this ecosystem, with the stated objective of delivering seamless, standardised operations across ABB's international operations. The AI layer embedded into the network operations model is intended to allow network systems to sense, adapt, and improve on an ongoing basis, strengthening reliability, security, and user experience over time.
A Partnership That Goes Back Over Two Decades
This is not a new relationship. TCS and ABB have worked together for over 20 years, and the current deal represents what both companies describe as the next chapter of that partnership. Over the past two decades, the collaboration has included consolidating multiple ERP systems into a unified SAP platform and accelerating cloud transformation and adoption across ABB's technology estate.
As quoted by Alec Joannou, the Global Chief Information Officer of ABB, “Future Network Model is a significant milestone in strengthening the digital backbone of our operations around the world and requires an ecosystem that is resilient, secure and transformational.” As per Anupam Singhal, the President – Manufacturing division of TCS, "The engagement brought an Infrastructure-to-Intelligence approach to create a resilient network backbone of ABB.”
About ABB
ABB is a global technology company focused on electrification and automation, with over 140 years of operating history and approximately 1,10,000 employees worldwide. The company serves industries across manufacturing, energy, transport, and infrastructure, helping them improve efficiency and reduce resource consumption.
About TCS
Tata Consultancy Services is one of India's largest companies by market capitalisation and a global technology services firm operating across 56 countries through 194 service delivery centres. Since its inception in 1968, it has built long-term partnerships with clients across industries, navigating multiple technology cycles.
Conclusion
TCS and ABB have expanded their two-decade partnership into a multi-million, multi-year network transformation deal, with TCS taking on end-to-end responsibility for running ABB's global network operations through an AI-driven, integrated network-as-a-service model. The engagement is built around ABB's Future Network Model programme and brings together TCS's technology delivery capabilities with ABB's enterprise infrastructure requirements. The announcement coincided with TCS recording its strongest single-day share price gain in over a month.
