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TCS Completes One of UK’s Largest Policy Migrations for Lloyds

Synopsis:


TCS, through its unit Diligenta, has completed the migration of 3.8 million Scottish Widows policyholders to the TCS BaNCS platform. The move simplifies systems, adds digital servicing, and strengthens the company’s 15-year partnership with Lloyds Banking Group. | Source: TCS Exchange Filing | Published on Sept 01, 2025


Disclaimer:
This material has been published for informational purposes only. Bajaj Broking does not have any association with or endorse or take any responsibility with respect to the source material. Readers are suggested refer to the original publication for the complete and accurate context.

TCS news today

According to a press release uploaded on NSE, Tata Consultancy Services (TCS) has finished a large policy transfer for Scottish Widows. The work was led by Diligenta, TCS’ unit in the United Kingdom. In this phase, data of more than 900,000 customers was shifted. With this step, over 3.8 million Scottish Widows policyholders are now on the TCS BaNCS™ system.

TCS also set up the BaNCS Wealth platform. About 980,000 customer portfolios were moved here. These include savings accounts and mutual funds. Old systems were replaced with one digital system to give faster service. Scottish Widows said customers will now get simpler and quicker support. This project is part of a 15-year deal signed in 2017. Under it, TCS looks after upgrades, easier processes, and policy handling for 4 million customers. The TCS BaNCS Insurance Platform already handles more than 20 million policies in the UK. This shows TCS’ skill in running large digital projects for financial services.

TATA CONSULTANCY SERV LT

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3095.7-1.80 (-0.05 %)

Updated - 04 September 2025
3118.00day high
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Key Takeaways

  • TCS completed one of the UK’s largest life and pensions migrations.

  • Over 3.8 million Scottish Widows policyholders are now on the TCS BaNCS™ platform.

  • 980,000 customer portfolios were shifted to the BaNCS Wealth system.

  • The 15-year partnership began in 2017 and covers 4 million customers.

  • The TCS BaNCS Insurance Platform already supports more than 20 million UK policies.

Distribution Features Table

Feature

Details

Project Partner

Scottish Widows (part of Lloyds Banking Group)

Service Provider

TCS via its UK subsidiary, Diligenta

Total Customers Migrated

3.8 million policyholders

Final Phase Migration

900,000 customer records

Wealth Platform Migration

980,000 customer portfolios (ISAs and mutual funds)

Agreement Duration

15 years (since 2017)

Existing Coverage

20 million+ policies managed by TCS BaNCS Insurance Platform in the UK

Share Price Perspective

As of September 01, 2025, at 2:49 PM IST, the TCS share price was trading at ₹3,114.20 on the NSE.

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