Incorporated in November 2020, Waterways Leisure Tourism Ltd operates in the domestic ocean cruise tourism segment in India. The company offers cruise experiences through its vessel, MV Empress, which sails to destinations including Mumbai, Goa, Kochi, Chennai, Lakshadweep, Visakhapatnam and Puducherry. It has also operated selected international itineraries covering destinations such as Sri Lanka, Thailand, Singapore and Malaysia. As of March 31, 2026, more than 730,000 guests had travelled on the company's cruises, with the vessel covering over 321,000 nautical miles. The company follows an asset-light operating model by outsourcing functions such as food and beverage services, housekeeping, crewing and onboard entertainment.
The company provides a range of onboard facilities, including accommodation across different cabin categories, restaurants, entertainment venues, a spa, fitness centre, swimming pools, gaming areas and spaces for meetings, events and weddings. According to the information available in the offer documents, a significant portion of bookings is generated through its website, mobile application, call centres and customer service channels. As of March 31, 2026, Waterways Leisure Tourism Ltd had 245 permanent employees. The company has also stated that it plans to expand its fleet through the addition of Norwegian Sky and Norwegian Sun.