Ola Electric Mobility Limited has received an investigation report from the Central Consumer Protection Authority and must respond within seven days. The hearing is fixed for November 10 2025, following alleged violations of consumer rights and service deficiencies.
Source: Ola Electric Mobility Press Release (NSE Exchange Fillings) | Published on Oct 29, 2025
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As quoted in the press release of Ola Electric Mobility (NSE Exchange Filings), the company has disclosed having received an Investigation Report from the Central Consumer Protection Authority (CCPA) dated October 28, 2025, along with a letter from the CCPA directing the company to provide comments within seven days of receiving the letter and notifying it that a hearing was scheduled for November 10, 2025. The latest communication comes amid several prior communications between the company and the CCPA on similar consumer-related issues dating back to 2024.
The disclosure was made in accordance with Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. Ola Electric also stated that they are seeking legal assistance with respect to the matter which is of a nature related to alleged violations of the consumer rights, misleading advertisements and deficiencies in service.
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CCPA investigation report received.
Response required within seven days.
Hearing fixed for November 10 2025.
Allegations linked to consumer rights and service issues.
Legal advice process initiated.
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As stated in the company’s disclosure, the CCPA communication seeks comments from Ola Electric about the findings contained in the Investigation Report. This is not an adjudication order, and thus no financial or operational impact can be assessed at this time. The company also indicated that the outcome of the hearing may influence any subsequent actions that may be required by the authority, clarifications, etc.
The CCPA’s inquiry into Ola Electric stems from its general oversight activities regarding consumer complaints in the electric mobility sector. Ola Electric had previously disclosed reviews it had been subject to in 2024 and 2025 indicating that the regulator was reviewing potential violations concerning both quality of service and consumer protections. The inquiry also reflects recent pushes for consumer accountability from electric vehicle manufacturers in India.
Date | Event |
28 Oct 2025 | Investigation Report received from CCPA |
Within 7 days | Company required to provide comments |
10 Nov 2025 | Hearing scheduled by CCPA |
Ola Electric share price stands at ₹51.62 per share on the BSE as of October 29 2025 at 19:03 IST, down 1.05%.
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