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HCL Tech Expands Salesforce Partnership to Drive Agentic AI Adoption

Synopsis:

HCL Tech has strengthened its partnership with Salesforce by launching new consulting and implementation services focused on Agentic AI. This move supports enterprise-grade adoption across sectors and may positively influence the HCL Tech share price amid AI-driven business growth.


HCL Tech has announced an expansion of its strategic partnership with Salesforce by introducing new orchestration consulting and implementation services designed to help enterprises adopt Agentic AI at scale. These services aim to streamline complex business operations across key sectors including financial services, retail, healthcare, and manufacturing.

With this move, HCL Tech positions itself to support enterprise transformation into AI-augmented businesses by unifying task orchestration, contextual reasoning, and action execution within Salesforce's Agentforce ecosystem.

Also read: India Imposes Anti-Dumping Duty on Plastic Machines from China, Taiwan

HCL TECHNOLOGIES LTD

Trade

1723.3-0.79 (-0.04 %)

Updated - 27 June 2025
1752.50day high
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1710.80day low
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6478283
VOLUME (BSE)

Key takeaways

  • New services target Salesforce’s Agentforce platform

  • Designed for highly regulated industries including BFSI and healthcare

  • Includes implementation of Agent-to-Agent and Model Context Protocols

  • Supports AI-augmented workflows across marketing, sales, and operations

  • Part of HCL Tech’s broader FY26 enterprise AI and Total Experience strategy

Also read: NTPC’s 3,300 MW Barh Power Plant in Bihar Fully Operational from July 1

Focus on AI-augmented business processes

These new services are tailored to accelerate enterprise-grade adoption of Agentic AI, which enables systems to reason, act, and collaborate through governed agent ecosystems. HCL Tech will use advanced protocols like Agent-to-Agent (A2A) and Model Context Protocol (MCP) to drive seamless communication between AI agents, improving coordination, task tracking, and overall operational efficiency.

The orchestration-led approach aims to make enterprise workflows more intelligent and autonomous by blending human input with AI-driven action execution. This supports strategic outcomes such as higher productivity, real-time decision-making, and reduced compliance risk in regulated environments.

Application scope across industries

Sector

Use Cases Enabled by Agentic AI

Financial Services

Automated customer onboarding, fraud detection

Retail

Personalised marketing, inventory optimisation

Healthcare

Patient engagement, claims automation

Manufacturing

Predictive maintenance, supply chain coordination

Outlook for enterprise AI and market impact

The new services align with HCL Tech’s FY26 goal to deliver “Total Experience” across customer, employee, and operational touchpoints. The move also reinforces the company’s leadership in AI-enabled digital transformation.

As global enterprises increase their focus on AI integration, this strategic development could enhance investor interest and influence the HCL Tech share price. With rising demand for scalable, governed AI solutions, partnerships like this may serve as key growth drivers for the company.

Investors monitoring HCL Tech share price will likely view this expanded collaboration as a signal of forward-looking innovation in enterprise AI services.

Also read: Hitachi Energy Bags 765 kV Transformer Deal from Power Grid India

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