New Credit Card Rules All Credit Card Holders Must be Aware Of

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Effective July 1, customers holding credit cards from major banks such as HDFC Bank and Axis Bank will no longer have the option to pay their credit card bills via popular platforms like CRED, Amazon Pay, Paytm, and PhonePe.


Starting from July 1, a significant shift will affect how customers with credit cards from prominent banks like HDFC Bank and Axis Bank manage their bill payments. Due to regulatory changes, third-party applications such as CRED, PhonePe, Amazon Pay, and Paytm will no longer be options for paying credit card bills. This move stems from the integration issues of these apps with the Bharat Bill Payment System (BBPS), overseen by the National Payments Corporation of India (NPCI). This is a major setback for these platforms.

Why the Change?

The Reserve Bank of India (RBI) in its recent update made it mandatory that all credit card payments be processed through the Bharat Bill Payment System (BBPS) starting July 1, 2024. This directive aims to streamline and secure credit card bill payments across India. Consequently, fintech companies like CRED, PhonePe, and BillDesk are preparing for substantial disruptions.

According to a June 2024 report by The Economic Times, HDFC Bank, with 20 million credit cards, and Axis Bank, with 14 million, have yet to integrate with BBPS. Therefore, non-compliant platforms will no longer handle credit card payments for these banks or any BBPS member platforms, leading to concerns about a significant decline in transaction volumes for fintech companies.

Payment Options for Credit Cardholders

Credit cardholders now have three primary options for paying their monthly bills:

  • Auto-debit requirements: Setting up automatic payments through their bank accounts.
  • NEFT/IMPS: Using the bank’s net banking services to transfer funds to pay the credit card bills.
  • Direct bank platforms: Using the banks’ official apps or websites.

Third-party application usage will cease after June 30, while the first two modes will remain operational.

Bharat Bill Payments System: Live Banks

As of July 3, 2024, the following banks are live on the BBPS for credit card payments:

  • AU Small Finance Bank
  • Bank of Baroda
  • Canara Bank
  • Federal Bank
  • ICICI Bank
  • IDBI Bank
  • IndusInd Bank
  • Kotak Mahindra Bank
  • Punjab National Bank
  • Saraswat Bank

Banks Still Working on Integration:

  • Axis Bank
  • HDFC Bank
  • IDFC First Bank
  • Indian Bank
  • Indian Overseas Bank
  • YES Bank

Understanding the Bharat Bill Payment System (BBPS)

The Bharat Bill Payment System (BBPS) is an RBI-mandated system providing integrated and interoperable bill payment services across India. It ensures certainty, reliability, and safety in transactions.


The new credit card bill payment regulations mark a significant transition in how customers manage their finances. While this may initially inconvenience some users, the integration of all banks into the Bharat Bill Payment System promises a more secure and streamlined bill payment process in the long run.

Source: Economic Times

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Frequently Asked Questions

Which credit card bill payments are supported after July 1, 2024?

Answer Field

Credit card bill payments will only be supported for banks registered on the Bharat Bill Payments System (BBPS). Currently, banks like SBI, Union Bank, AU Small Finance Bank, Bank of Baroda, Canara Bank, Federal Bank, ICICI Bank, IDBI Bank, IndusInd Bank, Kotak Mahindra Bank, Punjab National Bank, and Saraswat Bank are live on BBPS.

Can I make payments for my credit card issued by a bank not registered on BBPS?

Answer Field

No, payments for credit cards issued by banks not registered on BBPS will not be accepted. Updates will be provided once additional banks go live on BBPS.

What will happen to my previous payment for a credit card issued by a bank not registered with BBPS?

Answer Field

Transactions for non-BBPS banks in progress will be fulfilled. The status is typically updated within 48 hours. For specific concerns, customers are advised to contact their service providers directly.

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