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This Notice applies to all visitors and subscribers ("Users"/ “you”) who visit www.bajajbroking.in, including any associated web pages/microsites (the “Website”), and provide any information to Bajaj Financial Securities Limited (Bajaj Broking). By visiting the Website, you agree to be bound by the terms of this Notice.
a. For the purposes of this Notice:
“Personal Data” means any data about an individual who is identifiable by or in relation to such data.
“Data Principal” means the individual to whom the personal data relates.
“Data Fiduciary” means any person who alone or in conjunction with others determines the purpose and means of processing personal data.
“Processing” includes collection, storage, use, disclosure, sharing, transfer, retention, or deletion of personal data.
Words and expressions not defined herein shall have the meanings assigned under the Digital Personal Data Protection Act and Digital Personal Data Protection Rules.
We collect and process the following types of information:
a. Personal Data:
Basic Identification Details: Name, First Name, Middle Name, Photograph, Signature, Date of Birth etc.
Contact Details: Mobile Number, Email ID, Permanent Address, Address Type, Telephone, Fax Number, etc.
Identification and Verification Documents: PAN Card, Aadhaar Card, Aadhaar Number, Passport, etc.
Family Details: Father’s Name, Spouse Name, Maiden Name, etc.
Nominee Details: Nominee Name, Nominee Date of Birth, Nominee Phone etc.
Guardian Details: Guardian Name, Guardian PAN, Guardian Signature etc.
Banking Details and Financial Details: Bank Account, IFSC Code, Bank Branch, Bank Account Type, UPI ID, Net worth certificates etc.
Trading-related details: ITR Statement, KYC Number, Demat Holding Statement, etc.
Employment Details: Occupation, Salary Slip, Nature of Business, GST Certificate, etc.
Browsing and Analytics Data: Browsing Behavior, Session Time, Links Clicked, Apps Installed, etc.
Cookie and Tracking Data: Cookies, Trackers, IP Address, Adobe Analytics Cookie ID, etc.
Login Data: Password, OTP, Digi Locker PIN, etc.
Social Data: Marital Status, social media, etc.
b. Services offered by BFSL for which personal data is collected:
To open a demat account
To open a trading account and provide trading-related services (e.g., buy and sell stocks with zero brokerage)
To apply for initial public offerings (IPOs) for new investment opportunities
Margin Trading Facility
For investing in bonds
National Pension Scheme
Samadhan, which is the service portal/helpdesk of Bajaj Broking, where the User can modify or add to their profile
And other services, ESOP Funding, Mutal Funds, Systematic Investment Plan, US Investing, Loan Against Mutal Fund, Loan Against Securities.
a. We collect Personal Data for the following purposes:
For opening Demat/Trading Account.
To verify customer identity and the information provided by the customer
To contact customers to resolve and address grievances and complaints
To contact customers to address proactive enquiries/interests and obtain feedback
For resolving customer requests for data modifications
For sending notifications/messages about real-time market updates and insights from Bajaj Broking
For converting lead to account (customer) and then accounts to an active trader (if applicable).
To conduct outbound call campaigns for converting a lead to an account (customer) and an account to an active trader
To extend services or administer a contest, promotion, survey or other site or business feature;
For the purpose of customer data analytics on the website, journey orchestration and personalization across channels.
To comply with legal, statutory, and regulatory requirements
For finance and accounting activities, including financial statements, TDS, GST, and transactional ledger checks
For stock settlement activities, including blocking of securities, payout of securities and delivering to clearing corporations (CC) by the deadline
For managing storage infrastructure and access management of the AWS Cloud & Microsoft SQL Server database.
For risk control, fraud detection, and prevention
To enhance user experience, measure analytics, and support website functionality
To conduct training and AI-based skill training; and
To monitor trends and personalize your experience
As otherwise described to you at the point of collection;
b. We collect Personal Data only when:
we have valid, explicit consent from the Data Principal; or
processing is necessary for a legitimate purpose permitted under the DPDP Act and DPDP Rules.
a. We may collect your Personal Data in the following ways:
The personal data that you provide when you opt in for our products and services. The data is collected when you interact with us through channels such as our website, mobile applications, physical forms/agreements, business applications, third-party digital channels, and other third parties, as well as during the usage of our products and services. For example, when you reach out to us using the Website “Contact Us” form.
Bajaj Broking uses cookies and similar tracking technologies to enhance user experience measure analytics, and support Website functionality. Users may manage cookies through browser settings. Bajaj Broking hereby informs the Users that the Website uses cookies and may store some information on the User's computer in the form of a "cookie" or similar file. Most web browsers allow users to exercise control over such files on their computers by erasing them, blocking them, or notifying the user when such a file is stored. Website users are requested to refer to their browser's instructions to understand about those functions.
We also collect data about you on our Mobile Apps by using the appropriate “Permissions” that you provide to us. We collect Personal Data about you via our Mobile Apps using permissions such as camera, location, microphone, phone details, storage, etc .
Under the relevant Data Protection laws, you have the right to:
Confirm whether your personal data is being processed.
Access a summary of your personal data processed by us.
Correct or update inaccurate or incomplete personal data.
Request erasure of personal data that is no longer required for the purpose for which it was collected.
Withdraw consent previously given.
Appoint a representative to exercise rights on your behalf.
Lodge a complaint with the Data Protection Board of India if you believe your rights have been violated.
For any rights requests or grievances,
You can write to us at dpo@bajajbroking.in, or reach us at Bajaj Financial Securities Limited, 1st Floor, Tower-B, Mantri IT Park, Viman Nagar, Pune - 411014, and [02071124008]. Our team will assist you promptly and ensure your concerns are addressed in line with applicable data protection laws.
You can also raise a rights request or a grievance by accessing _Bajaj Broking Grievances" compliance_sec@bajajbroking.in, "Bajaj Demat Grievances" compliance_dp@bajajbroking.in on the website. The link for the website is - Online Trading & Mutual Fund Investing | Bajaj Broking
Any grievances must be acknowledged and to be resolved within 90 days.
The consent can be withdrawn by writing to DPO@bajajbroking.in and unless it is mandated by law to continue processing or holding your Personal Data, BFSL and its processors/sub processors will cease to process your Personal Data on receiving your request for consent withdrawal in writing.
If you are unable to get your request or grievance resolved through the mechanisms provided by BFSL, you will have the right to raise a complaint with the Data Protection Board of India once it is constituted and operational.
b. Duties of Data Principals: In addition to the rights, the data principals have certain duties such as providing accurate information, not impersonating others, comply with law and avoid false or frivolous grievances.
We may disclose your personal information to authorized third parties (including our affiliates, group companies, successors, service providers, vendors and partners) and service providers, subject to suitable confidentiality obligations, and in accordance with contractual terms, applicable laws and your instructions, who assist us in delivering our products and services, processing transactions, and supporting our operations. These include, but are not limited to, regulatory and market entities, technology and authentication partners, communication and engagement platforms, analytics providers and other service providers.
We may also use your Personal Information to provide you with information on products and services offered by our affiliates that are interested in serving you or any of your subscribed services and any service-related activities such as collecting subscription fees from you for those services, and notifying or contacting you regarding such services.
All such disclosures are made strictly for business purposes and in compliance with applicable laws. These third parties are contractually obligated to maintain the confidentiality and security of your data and to use it only for the purposes specified by us. We do not sell or rent your personal information to any third party.
We may also share information when required by law, regulatory authorities, or to protect our rights, property, or safety, or that of our customers.
We collect only such personal data as is necessary to achieve the purposes for which it is processed. We do not process personal data for unrelated or secondary purposes without obtaining fresh consent from the Data Principal.
a. We endeavor to put in place high standards of security to protect your interests. You are responsible for ensuring that your User ID and/or Password /MPIN/OTP are not compromised by knowingly or accidentally share, provide or facilitating unauthorized use of it. Failure to do so exposes you to the risks of fraud and loss. BFSL is complying of the requirements of DPDPA, SEBI and other sectoral regulations. BFSL and/or its member companies will not be responsible for losses suffered by customers as a result of:
Input errors or misuse of its internet services;
Negligent handling or sharing of Password /MPIN
Leaving a computer unattended during an online session;
Failure to immediately report known accidents of unauthorized account access.
Bajaj Broking will never ask you for your Password, MPIN, OTP in order to ensure that you are the only person who knows this information.
You should safeguard your unique User ID and Password MPIN, OTP by keeping it secret and confidential. Do not share your User ID and Password MPIN, OTP with anyone or write them down, as you are responsible for all transactions undertaken with your User ID and Password, MPIN, OTP.
Ensure that no one can see your Password, MPIN, OTP when you log in to our system.
When choosing your unique User ID and Password, MPIN for the first time, do not create it using easily identifiable information such as your birthday, telephone number or a recognizable part of your name.
You should safeguard your unique User ID and Password by keeping it secret and confidential. Do not share your User ID and Password with anyone or write them down, as you are responsible for all transactions undertaken with your User ID and Password
MPIN, OTP for the first time, do not create it using easily identifiable information such as your birthday, telephone number or a recognizable part of your name.
Change your Password regularly. Do not recycle your recently used Password.
The same Password and MPIN should not be used for different websites, applications or services particularly when you relate to different entities.
Do not select the option on your browser for storing or retaining User ID and Password and MPIN.
If you think your User ID and/or password / MPIN has been disclosed to a third party, is lost or stolen and unauthorized transactions may have been conducted, you are responsible to inform us immediately.
b. It is advisable to take the necessary precautions to protect your personal computer against viruses and other malicious programs. Besides damaging and/or destroying data, viruses and malicious programs can capture your Password and MPIN keystrokes and other personal information and send them to another person without your consent. Some precautions to take:
Ensure that you install an effective personal firewall, anti-virus, anti-spyware as well as anti-Trojan horse software. These should be updated regularly.
Do not download any software from a website that is of doubtful origin.
Do not open any email or attachment that is from a source unknown to you. When in doubt, delete such email without opening it.
We keep your personal data only for as long as it is needed for the stated purpose and/or as required in compliance with a regulatory requirement (for example, opening your account, servicing trades, or complying with law). When the purpose is over or if you withdraw consent, we erase the data unless a law requires us to keep it longer.
If you don’t use a service for a period specified under the Rules, we will treat the purpose as no longer served and start erasure. We will notify you at least 48 hours before such deletion, giving you a chance to keep the account active.
For security and audit, we retain processing logs and related technical records for at least one year (or longer if another law requires it) before erasure.
The transaction data is retained for a period of 8 years according to SEBI Regulations.
We collect and process children’s personal data strictly for regulatory and statutory purposes, including recording nominee details and facilitating trading account opening for IPO/ Mutal Fund/ SGB-related activities. Such data shall be used solely for lawful compliance and accurate account administration
A child is anyone under 18 years of age. We do not process a child’s personal data without verifiable consent from a parent or lawful guardian.
We do not engage in tracking/behavioral monitoring, profiling, or targeted advertising directed at children, and we avoid any process likely to have a detrimental effect on a child’s wellbeing.
If something goes wrong with the Personal Data that we hold,
Our notice will explain what happened, what data may be affected, what you can do to protect yourself, and how to contact us.
Where applicable, we also comply with CERTIn and other sectoral reporting requirements.
When data moves outside India
For questions about this Policy, to exercise your rights, to submit a grievance or consent withdrawal:
Name|Designation- Mr. Amit Arun Shinkar [DPO & CISO]
Email & Phone- DPO@bajajbroking.in | 02071124008
Address- Bajaj Financial Securities Limited, 1st Floor, Tower-B Mantri IT Park, Viman Nagar, Pune - 411014
If unresolved, complaints may be filed with the Data Protection Board of India once the Board is constituted and operationalized.
Note: That Bajaj Financial Securities Limited Website contain links to other sites. While we try to link only to sites that have respect for privacy, we are not responsible for the content or the privacy practices employed by other sites.
Information, content and materials provided on this Website, mobile applications, or its custom extensions, or availing products and services vide online or offline platforms including branches, other points of sales, third party platforms, or through communications, by electronic means or otherwise, or any other mode/platform communicated/introduced by Bajaj Broking are on an "As Is" basis and Bajaj Broking does not make any express or implied representation or warranty regarding the accuracy, adequacy or completeness of the same.
We may amend or revise this Policy, including reflecting changes in law such as the Digital Personal Data Protection Act and Digital Personal Data Protection Rules, SEBI Regulations and other relevant regulations. Updated versions will be published on this Website with the effective date.
Bajaj Broking hereby informs the Users that –
The information included in or available on the Website or on any of the pages and/or links on the Website (“Content”) may include inaccuracies or typographical or photographical errors and Bajaj Broking may make any improvements and/or changes on the Website at any time.
The Content in the website is general information only and is not intended to be advice on any particular matter. There may be delays, omissions, interruptions, inaccuracies, with the Content. Bajaj Broking makes no representations about the suitability, reliability, availability, timeliness and accuracy of the Content.
Products and services offered on the Website are available only in restricted geographical regions as indicated therein and subject to fulfilment of applicable eligibility criteria. The decision with respect to availing any particular product and/or service shall always be sole responsibility of the User. Bajaj Broking does not guarantee, warranty or endorse any product or service sold by any third-party on the Website including that of its affiliates and group companies, nor do we have any liability or responsibility for the quality or performance of such product or service.
Usage of the products or services listed on the Website, does not confer ownership of any intellectual property rights such services/products or the Content you access. Right to access the Content does not grant you the right to use any branding or logo used in such Content.
Bajaj Broking does not guarantee that the Website will be error free, or available without interruptions, or that the Website will be free from technical errors or other harmful components and shall not be held liable for any damages for loss arising out of or in any way connected with the use, non-use, unavailability or performance of the Website. In the event if any such hindrance is experienced by the User, Bajaj Broking shall, on a best effort basis endeavor to resolve the same.
Bajaj Broking reserves the right to cancel any content/listing on the Website at any time for any reason, with or without cause/reason, and reserves the right to prohibit or restrict access to the Website to any User at any time.
Bajaj Broking may amend/revise the terms of this Policy from time to time and the User shall be bound by the same. Further, the User shall be obliged to read and understand the same as a prerequisite condition for using/accessing the Website.
You agree and are hereby put on notice, that you are prohibited from posting or transmitting to or from this Website any unlawful, threatening, libelous, defamatory, inflammatory, pornographic, or profane material or any other material, that could give rise to any liability under applicable law/regulation. You are solely responsible for any comments you make.
The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to a particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
Conduct or forward surveys, contests, pyramid schemes or chain letters.
Download any file posted by another User of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other User from using and enjoying the Communication Services.
Violate any law/regulation/guidelines which may be applicable for any particular Communication Service.
Violate any applicable laws and/or regulations
BSFL has no obligation to monitor the Communication Services. However, Bajaj Broking reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion.
You are advised to exercise caution if you are submitting any personally identifying information about you in any Communication Service. By making such submission, you warrant and represent that you own or otherwise control all of the rights to your submission including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the submissions.
Bajaj Broking does not control or endorse the content, messages or information found in any Communication Service and, therefore, Bajaj Broking specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. It is hereby clarified that software (if any) that is made available to download from the Website, excluding software that may be made available by end-users through a Communication Service, ("Software") is the product of the software provider. Your use of the Software is governed by the terms of the end user license agreement of the software provider, if any, which accompanies or is included with the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you understand and explicitly accept the terms of the License Agreement terms. Bajaj Broking reserves the right to terminate/block/suspend your access to any or all of the Communication Services at any time without notice for any reason whatsoever. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Bajaj Broking as a result of use of the Website.
Bajaj Broking hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction. Bajaj Broking shall be subject to the exclusive jurisdiction only of the courts of the Pune, Maharashtra in India and by using / accessing this Website, you hereby expressly accept to be bound by the exclusive jurisdiction of the courts in Pune, Maharashtra, India, for disputes if any, that may arise out of or relating to the use of the Website.
Unless otherwise specified herein, these terms and conditions constitutes the entire agreement between you and Bajaj Broking with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and Bajaj Broking with respect to the Website.
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