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As of the latest trading session, FIRSTSOURCE SOLU. LTD. share price is currently at ₹ 340.7, which is up by ₹ 0.10 from its previous closing. Today, the stock has fluctuated between ₹ 338.90 and ₹ 345.50. Over the past year, FIRSTSOURCE SOLU. LTD. has achieved a return of -11.20 %. In the last month alone, the return has been -7.00 %. Read More...
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| Particulars | SEP 2025 (Values in Cr) |
|---|---|
| Revenue | 691.59 |
| Operating Expense | 567.26 |
| Net Profit | 98.05 |
| Net Profit Margin (%) | 14.17 |
| Earnings Per Share (EPS) | 1.42 |
| EBITDA | 186.86 |
| Effective Tax Rate (%) | 16.76 |
| Company Name | Price | P/E | P/B | Market Cap | 52 Week Low/High |
|---|---|---|---|---|---|
| ZENSAR TECHNOLOGIES LTD | 736.20 | 23.90 | 3.91 | 16739.17 | 558.50 / 985.00 |
| WIPRO LTD | 260.55 | 20.24 | 3.19 | 273221.14 | 225.05 / 324.55 |
| INFORMED TECHNOLOGIES INDIA LT | 78.80 | 151.54 | 1.49 | 32.86 | 54.00 / 140.00 |
| PCS TECHNOLOGY LTD. | 22.61 | 29.75 | 1.02 | 47.37 | 22.01 / 44.88 |
| Company Name | Price | P/E | P/B | Market Cap | 52 Week Low/High |
|---|---|---|---|---|---|
| ZENSAR TECHNOLOGIES LTD | 736.20 | 26.80 | 5.21 | 16739.17 | 558.50 / 985.00 |
| MIPCO SEAMLESS RINGS (GUJARAT) | 26.05 | 0.00 | -2.80 | 9.34 | 22.00 / 37.38 |
| WIPRO LTD | 260.55 | 22.68 | 4.23 | 273221.14 | 225.05 / 324.55 |
| INFORMED TECHNOLOGIES INDIA LT | 78.80 | 0.00 | 1.57 | 32.86 | 54.00 / 140.00 |
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Firstsource Solutions Ltd reported consolidated sales of ₹2,218 crore in Q1 FY26, compared with ₹1,791 crore in Q1 FY25. Operating profit increased to ₹347 crore in Q1 FY26 from ₹270 crore in Q1 FY25, with the operating profit margin rising to 16% from 15%. Net profit in Q1 FY26 was ₹169 crore compared with ₹135 crore in the same quarter last year.
Date Source: screener.in, and corporate filings on NSE/BSE
FY25, Firstsource Solutions Ltd recorded consolidated sales of ₹7,980 crore, up from ₹6,336 crore in FY24. Operating profit increased to ₹1,238 crore in FY25 from ₹1,008 crore in FY24. Net profit for FY25 was ₹594 crore, higher than ₹515 crore in FY24. Earnings per share (EPS) increased to ₹8.41 in FY25 from ₹7.31 in FY24.
Date Source: screener.in, and corporate filings on NSE/BSE
For the fiscal year ending March 2025 (FY25), Firstsource Solutions Ltd gave an interim dividend of ₹4.00 per share.
Date Source: screener.in, and corporate filings on NSE/BSE
Firstsource Solutions Limited, a part of the RP-Sanjiv Goenka Group, is engaged in providing customer management services including contact center operations, transaction processing, debt collection, and revenue cycle management in the healthcare industry. The company focuses on delivering solutions that reimagine business processes and enhance efficiency. On a consolidated basis, it operated 40 global centers as of 31 March 2024.
The company was originally incorporated as ICICI Infotech Upstream Limited on 6 December 2001 and promoted by ICICI Bank Limited. Its name was changed to ICICI OneSource Limited on 2 April 2002 and later to Firstsource Solutions Limited on 21 November 2006. In 2002, the company acquired Customer Asset.com and its subsidiaries, and also acquired Tawny Dove Limited. In 2003, it acquired FirstRing India Private Limited to build customer acquisition and credit card service capabilities.
In 2004, Firstsource acquired a majority stake in Pipal Research to enter the research and analytics space and acquired ASG to expand into collections and receivables management. In 2005, the company acquired RevIT to strengthen its presence in the healthcare sector and later acquired Business Process Management Inc. in 2006. During 2006, it set up Firstsource Solutions S.A. through its UK subsidiary and opened a branch office in the Philippines. It also entered into a strategic partnership with Metavante in North America. In 2007, it acquired MedAssist Holding Inc., a healthcare revenue cycle management services provider in the United States.
In 2008, the company signed a five-year partnership deal with Barclays U.S. Credit Card Business. In 2009, it reorganized operations into four verticals: Healthcare, Telecom and Media, Banking, Financial Services and Insurance, and Asia Business Unit. In 2010, it expanded operations to the Philippines for a North American telecom carrier and entered the Australian market through a contract with a cable and satellite television company. The company continued international expansion in subsequent years, entering Ireland in 2012 through new contracts and establishing a joint venture in Sri Lanka with Dialog Axiata.
During FY 2014, Firstsource expanded delivery centers in the Philippines and the United States and secured contracts across banking, telecom, utilities, and healthcare clients in Ireland, the UK, and the US. It introduced new products such as First Customer Intelligence, First Chat, and First Smartomation. In FY 2015, it invested in refurbishing and establishing new centers in the US. In FY 2016, the company acquired ISGN Solutions Inc. in the US, a mortgage outsourcing service provider, and ISG Novasoft Technologies in India.
In FY 2017, Firstsource acquired a stake in Nanobi Data and Analytics Private Limited, making it an associate company. Its Sri Lanka subsidiary transferred assets to Dialog Business Solutions during the year. From FY 2017 to FY 2019, the company incurred consistent capital expenditure to upgrade technology and expand delivery centers. In July 2017, it signed a Business Transfer Agreement with Vertex Customer Management India Private Limited, selling part of its domestic business. In FY 2018, it expanded offerings under its Business Transformation Office through robotic process automation and predictive models.
In FY 2021, Firstsource acquired PatientMatters, a healthcare revenue cycle management solutions provider in the United States. The company continued to allocate capital expenditure annually towards refurbishment, maintenance, and technology upgrades across centers in India, the US, and the UK.
In 2023-24, the company launched a global capability center for the edtech vertical in Hyderabad and acquired Quintessence Business Solutions in May 2024. It developed client-specific strategies for customer experience improvement and scaled AI models in operations. In FY 2025, it launched AI-led platforms such as Firstsource relAI and Agentic AI Studio, expanded its business operations in Australia through an onshore delivery center, and established an AI Innovation Lab in Melbourne. It also introduced the UnBPO principle to address challenges in retail banking by combining domain knowledge with emerging technologies.
Today, Firstsource Solutions Limited operates globally across healthcare, banking, telecom, media, and other industries, with continued investment in digital platforms, automation, and artificial intelligence to expand its service portfolio.
Date Source: screener.in, and corporate filings on NSE/BSE
1. Who is the CEO of Firstsource Solutions Ltd?
Ritesh Idnani is the MD and CEO of Firstsource Solutions Ltd, bringing over 28 years of experience in technology and technology-enabled services. He has held leadership roles, driving business transformation, operational excellence and innovation across both public and private enterprises.
2. When was Firstsource Solutions Ltd established?
Firstsource Solutions Ltd was established on December 6, 2001, originally as ICICI Infotech Upstream Ltd, before being renamed ICICI OneSource Ltd in 2002 and later to its present name in November 2006.
3. What factors influence the Firstsource Solutions Share Price?
The Firstsource Solutions share price is influenced by factors such as company performance, industry trends, revenue and profit reports, market conditions, economic environment and investor sentiment.
4. Is Firstsource Solutions Ltd debt-free?
Firstsource Solutions Ltd is not debt-free, but the company manages its debt levels to ensure operational stability and growth, with strategic investments and acquisitions enhancing its market position.
5. What is the CAGR of FSL Share?
The Compound Annual Growth Rate (CAGR) of Firstsource Solutions Ltd (FSL) share price over the past 10 years is 24%, 52% over the past 5 years and 25% over the past 3 years. Over the past year, the stock has seen a remarkable growth of 105%.
6. How has the Firstsource Solutions Share Price performed over the past year?
Over the past year, the Firstsource Solutions share price has seen volatility, ranging from ₹157.25 to ₹390.85, reflecting market fluctuations, company performance and broader economic factors.
Firstsource Solutions Limited is a part of the RP-Sanjiv Goenka Group is mainly engaged in the business of providing customer management services like contact center, transaction processing and debt collection services including revenue cycle management in the healthcare industry. It specialize in helping clients through transformational and distinctive solutions designed to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes. The Company, on a consolidated basis has 40 global operation centers as on March 31, 2024.
Firstsource Solutions Limited was erstwhile established as 'ICICI Infotech Upstream Limited' on December 6, 2001 and promoted by ICICI Bank Ltd. On April 2, 2002, the name of the Company was changed to 'ICICI OneSource Limited' and then was changed to 'Firstsource Solutions Limited' on 21 November, 2006.
In April 2002, the company acquired Customer Asset.com with its two subsidiaries to accelerate the entry into the BPO business. Also they acquired Tawny Dove Ltd in the same year. In the year 2003, they acquired FirstRing India Pvt Ltd to gain customer acquisition and credit card services capabilities.
The company acquired a majority stake in Pipal in the year 2004 to acquire research and analysis capabilities. Also in the same year, they acquired ASG in order to enter into the collections and receivables management market. In the year 2005, they acquired RevIT to enter into the healthcare industry and enhance the transaction processing capabilities. Also they acquired Business Process Management Inc (BPM) on December 29, 2006 to further enhance the company capabilities in the healthcare sector.
During the year 2006, the company has set up Firstsource Solutions, S A through one of its subsidiary company Firstsource Solutions, UK. Also they opened a branch office in Philippines. In March 2006, the company entered into the strategic partnership with Metavante to provide an exclusive channel partnership with respect to certain BFSI services in North America.In November 21, 2006, the company got their present name Firstsource Solutions Ltd.
The company won Offshoring Operations of the year and Financial Services Outsourcing Project of the year from National Outsourcing Association, UK in September 2005. Based on the annual rankings by NASSCOM, the company was the third largest Pure Play BPO provider. Firstsource was awarded second place in Healthcare category in the 8th Annual IQ Six Sigma Excellence Awards held at Florida in January 2007.
In August 29, 2007, the company has entered into an agreement to acquire MedAssist Holding, Inc., a leading provider of revenue cycle management in the healthcare industry in the U.S.
In February 2008, the company signed five-year partnership deal with Barclays U.S. Credit Card Business.
In the year 2009, the company restructuring into four independent business verticals- Healthcare, Telecoms, Media, Banking, Financial Services & Insurance (BFSI) and Asia Business Unit (ABU) effective on March 2009. Firstsources awards cap is the ERE 2009 award as Recruitment Department of the year conferring this award at a ceremony in San Diego, the USA.
In the year 2010, the company planned to expansion of operations to the Philippines offshore delivery location for a fortune 50 North American telecom carriers. The company entered into Australia by signing a contract with a Cable & Satelite TV Company. The company received awards winner of the UK Trade & Investment's (UKTI) Investor of the Year award at the UK- India Business Awards.
In the year 2011, the company has been investing in new geographies by expanding business through new clients and it has recently entered in Australia.
In the year 2012, the company entered into new geography area through Joint Venture with Dialog Axiata,Sri Lanka. Started Operations in the Republic of Ireland. Firstsource signed total contract value worth USD 160 million of new business in the year.
During the financial year ended 31 March 2014, Firstsource Solutions incurred capital expenditure of Rs 357 million mainly towards refurbishment and maintenance of delivery centres and establishment of new centres in Philippines and USA. During the year under review, the company expanded operations in Philippines with the third delivery center in Cebu.
During the year under review, the company secured a program from one of the oldest banks in Ireland, won a 2 year contract in the Customer Management business with a leading US based telecom company for their wireless division, won additional business for Mortgage Back-office and Mortgage telephony line of business for an existing leading banking client from UK, secured a contract with a leading utilities and FTSE100 company in the UK for their mobile proposition and won additional work with an existing client which is one of the leading credit card issuer in the UK. During the year under review, the company signed an additional contract with the Largest Pay TV Provider in the UK to provide a range of services such as Broadband support (Voice) and support for Billing & Technical queries for TV, Broadband & Telephony products (Web Chat).
During the year under review, Firstsource Solutions added a new client to the Healthcare Payer clientele list in the US for provision of Claims Adjudication work, won a Customer Management and Complaints Management contract with a leading UK financial services company, won a Customer Insight Analytics and Consulting contract with a leading Irish Bank and secured a contract with a OEM company in UK to provide high end technical support through email & web chat service.
Some of the products introduced by the company in the fiscal were First Customer Intelligence, First Chat and First Smartomation.
During FY 2014, the company made significant progress in establishing a strong Business Transformation office (BTO).
In FY 2014, the company took a conscious decision to terminate services with clients which didn't measure up to the profitability thresholds that it had set itself to. The terminations were cordial with mutual consent between the parties.
During the financial year ended 31 March 2015, Firstsource Solutions incurred capital expenditure of Rs. 687 million mainly towards refurbishment and maintenance of delivery centers and establishment of new centers in USA.
During FY 2015, the company has made significant progress in establishing a strong Business Transformation Office (BTO).
During the year ended 31 March 2016, the Board of Directors of Firstsource Solutions approved acquisition of 100% ownership of ISGN Solutions, Inc. from its holding company ISGN Corporation, USA and BPO business of ISG Novasoft Technologies, India Ltd. The acquisition would be completed through Firstsource Group US Inc. (FGUS), a wholly owned subsidiary of the company in US and Firstsource Solutions Limited in India. ISGN Solutions, Inc. is a provider of integrated end-to-end business process outsourcing (BPO) services to the financial institutions that focus on the US residential mortgage market. ISGN Solutions, Inc. was incorporated in Delaware, US in 1999 and has two 100% owned operating subsidiaries in US. During the year under review, Firstsource Solutions incurred capital expenditure of Rs. 884 million mainly towards refurbishment and maintenance of delivery centers and establishment of new centers in UK.
During FY 2016, Firstsource Solutions enhanced its Business Transformation Offerings (BTO).
During the financial year ended 31 March 2017, Firstsource Solutions' holdings in Nanobi Data and Analytics Private Limited (Nanobi) exceeded 20% and the said holdings, post conversion, will be part of the Equity Share Capital of Nanobi. Accordingly, Nanobi became an Associate Company of Firstsource Solutions pursuant to the provisions of Section 2(6) of the Companies Act 2013.
Further, during the year under review, Firstsource Dialog Solutions (Pvt) Limited, Sri Lanka, a subsidiary of Firstsource Solutions Limited, has successfully completed the assets transfer to Dialog Business Solutions (an entity of Dialog Axiata).
During the financial year ended 31 March 2017, Firstsource Solutions incurred capital expenditure of Rs 856 million mainly towards refurbishment and maintenance of operation centers, technology upgrade and setting up of new operations centers.
During the financial year ended 31 March 2018, Firstsource Solutions incurred capital expenditure of Rs 625.05 million mainly towards refurbishment and maintenance of operation centers, technology upgrade and setting up of new operations centers.
On 7 July 2017, Firstsource Solutions signed a Business Transfer Agreement with Vertex Customer Management India Private Limited to sell a portion of company's India domestic business and the said transaction was closed successfully during the financial year ended 31 March 2018.
In FY 2018, Firstsource Solutions significantly bolstered its Business Transformation Offerings (BTO). Under the BTO framework, the company continues to build Transformative Productised Solutions through a combination of Robotic Process Automation, Workflow technologies, Digital and Analytics based predictive models.
During the year 2019-20, the Company incurred capital expenditure of Rs 845 Million mainly towards refurbishment and maintenance
of operation centers, technology upgrade and setting up of new operations centers.
During fiscal 2020-21, Company acquired PatientMatters, a healthcare Revenue Cycle Management (RCM) solutions provider. It incurred capital expenditure of Rs. 903 million mainly towards refurbishment and maintenance of operation centers, technology upgrade and setting up of new operations centers.
During the year 2021-22, the Company incurred capital expenditure of Rs 850.30 million mainly towards refurbishment and maintenance of operation centers, technology upgrade and setting up of new operations centers.
During 2022-23, the Company incurred capital expenditure of Rs 536.22 million mainly towards refurbishment and maintenance
of operation centers, technology upgrade and setting up of new operations centers.
As of 31 March, 2023, the Company distributed mutual funds schemes of 40 AMCs. Asset Under Management (AUM) of Rs. 21 billion mutual funds were distributed by the Company as of 31 March, 2023.
During the year 2022-23, the Company launched FirstPlace in January 2023, a Human Capital Management (HCM) platform that offers an integrated interface for all HR processes. It launched a new Supervisor to Managerial development program called SIM - Stepping into Management - at identifying and nurturing talent from within the organization. It launched 'Operation 90 Days' business in the Health Plan and Healthcare Services (HPHS) Call Center, which involves several changes in pre-and post-joining phases to increase retention. It launched a consulting practice - Insights, Design Experience and Advisory (IDEA) - to introduce innovative ideas and solutions and address the market gap in experience design customized to client-specific needs. It launched a Data Integrity practice to help clients ensure safe, secure, and reliable online environments by harnessing the synergy of top-tier talent and cutting-edge technology. The Healthcare Provider practice launched several new services, including Medicaid Redetermination services for leading Provider-sponsored and hospital health systems across the US, a digital-only deal to perform robotic automation for a large regional health system and the establishment of offshore delivery centers for one of its top 10 hospital clients. It implemented a structured Robotic Automation Process for a leading US mortgage company, to overcome the challenges associated with traditional, high-volume manual processes. In FY 2022-23, the Company initiated a pilot program for Smart Interview on Demand (SIOD) across the UK and India. It made significant strides in its Management Trainee (MT) program, hiring its largest cohort of 52 trainees from 16 of India's top business schools.
In 2023-24, Company launched its first global capability center for the edtech vertical in Hyderabad in October, 2023. Further, it acquired the Quintessence Business Solutions (QBSS), by scaling up the AI models in May 2024. It developed and executed a strategy to power massive CX improvements by creating a blueprint to client's specific needs.
In FY 2025, Company embraced AI-led solutions as a foundational lever to address client challenges. It launched next-gen platforms like Firstsource relAITM and Agentic AI Studio. It expanded the business operations in Australia with an onshore delivery center and a dedicated AI Innovation Lab in Melbourne. Further, launched relAITM, a suite of AI-led offerings, solutions, and platforms to drive digital transformation of clients. With the launching of UnBPOTM principle, the Company has identified high-impact problem areas in retail banking that blend deep domain knowledge with emerging technologies.
Firstsource Solutions Ltd share price is for NSE ₹ 340.70 & for BSE ₹ 341.55 as on Dec 12 2025 03:30 PM.
The market cap of Firstsource Solutions Ltd for NSE ₹ 23,746.48 & for BSE ₹ 23,805.72 as on Dec 12 2025 03:30 PM.
The 52 Week High and Low of Firstsource Solutions Ltd for NSE is ₹ 422.30 and ₹ 270.00 and for BSE is ₹ 422.80 and ₹ 272.40.
The 1 year returns on the stock has been -11.20%.
As on Dec 12 2025 03:30 PM the price-to-earnings (PE) ratio for Firstsource Solutions Ltd share is 50.85.
As on Dec 12 2025 03:30 PM, the price-to-book (PB) ratio for Firstsource Solutions Ltd share is 37.31.
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